Shipping & Payment Info

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Shipping and Payment Information

Last updated: 05/01/2023

At Loom RLT, we strive to provide the best shopping experience for our customers. This Shipping and Payment Information page outlines our shipping and payment policies to help make your purchasing process as smooth as possible.

Shipping

  1. Shipping Carrier We use UPS as our primary shipping carrier to deliver orders within the United States.
  2. Shipping Rates Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination. You can view the shipping cost for your order during the checkout process before finalizing your purchase.
  3. Delivery Times Our processing time for orders is typically 1-2 business days. Once your order has been shipped, you will receive a confirmation email with a tracking number. The estimated delivery time for UPS shipments within the United States is 3-7 business days, depending on the destination.

Please note that these delivery times are estimates and may vary depending on factors such as weather conditions, holidays, and carrier delays. Loom RLT is not responsible for any delays in delivery once the package has been handed over to UPS.

  1. International Shipping Currently, we only ship within the United States. We do not offer international shipping at this time.

Payment

  1. Payment Processor We use Stripe as our secure payment processor to accept payments for orders placed on our website.
  2. Accepted Payment Methods We accept the following payment methods through Stripe:
  • Visa
  • Mastercard
  • American Express
  • Discover
  1. Payment Security Your payment information is securely processed through Stripe, which uses industry-standard encryption technology to protect your sensitive data during transmission. Loom RLT does not store your full credit card information on our servers.
  2. Sales Tax Applicable sales tax will be added to your order based on your shipping address.

If you have any questions or concerns about our shipping and payment policies, please contact us at support@loomrlt.com.

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